Privacy policy
Privacy Policy
Who We Are
Our website address is: https://plannedresources.com.au.
As part of our day-to-day business, we deal with information which pertains to individuals. Planned Resources’ Privacy Policy shall comply with the provisions of the Privacy Act 1988 (Cth) and we are committed to carrying out our obligations of confidentiality.
We work to the Australian Privacy Principles as outlined below.
This Privacy Policy was last updated in October 2026.
APP 1 — Open and Transparent Management of Personal Information
A copy of this Privacy Policy can be found on our website or is available upon request.
Links to this document can be found on www.plannedresources.com.au, as well as in consultants’ email footers and job advertisements.
Our Privacy Officer is our Director, Russell Locke, who can be contacted at russell.locke@plannedresources.com.au or by post at Level 2, 161 Collins Street, Melbourne VIC 3000.
APP 2 — Anonymity and Pseudonymity
We have deemed that storing information on our database anonymously isn’t practical and could lead to the mishandling of data.
We will inform candidates of roles that Planned Resources is submitting them to prior to conversations with clients, unless agreement has been sought from the candidate that a consultant can use their discretion.
When discussing potential candidates with clients, we can, upon the candidate’s request, do so anonymously.
APP 3 — Collection of Solicited Personal Information
As part of a consultant’s day-to-day role, we are required to come into contact with personal information.
Initially
When we receive or update your resume, we may collect personal information from your initial conversations with us and any interview notes we take.
As Part of Our Due Diligence
For example, but not limited to, we may seek:
- Proof of identity
- Visa status
- Qualifications
- References, with your permission
- Medical checks for temporary assignments
- Criminal checks for temporary assignments
- Competency checks where requested by an employer
If We Place You
We will undertake feedback on your placement.
If you work directly for Planned Resources on a temporary assignment, we will require further personal information, such as your bank details and tax file number, in order to pay you.
Where required, we may also hold information relating to your assignment, such as workplace accident information.
Other Information
Applicants deemed not relevant to Planned Resources
Applicants deemed not relevant to Planned Resources will not be added to our database.
Pre-Registration
Applicants whose experience could be relevant to Planned Resources either now or in the near future, but whom we haven’t interviewed, will be informed of our intention to add them to the database under a pre-registration category.
Personal information such as contact details and CVs may be added to the database for us to assess their suitability for roles, but no sensitive information will be stored.
Registered
Information may be stored on our database and may include feedback from previous, current or potential employers regarding an individual’s suitability for roles. Sensitive information is only collected by us where we remain the employer on temporary assignments, and it is destroyed at the completion of the assignment, unless we are required by law to hold it (for example, your tax file number). Where you are employed directly by the client, pre-employment checks such as medical and criminal checks are completed directly by the client and are not collected by Planned Resources.
Temporary Workers
When a person is engaged by Planned Resources to work for an employer or host client, we need to obtain additional personal and potentially sensitive information to fulfil our legal obligations as an employer and process their pay.
These documents can include, but are not limited to:
- Proof of identification
- Licences
- Police checks
- Visa or proof of work rights
- Bank details
- Superannuation information
This information will not be held on the recruitment database and is only held by the Office Manager on the payroll system.
APP 4 — Dealing With Unsolicited Personal Information
Personal information received by Planned Resources that we have not requested and that is not relevant to our business will not be held and will be destroyed or de-identified as soon as practicable.
Information that we receive which we believe could have been collected in the normal course of our business under APP 3 will be handled according to our APP 3 processes. This includes notifying the person of our Privacy Policy via a collection statement (P03).
APP 5 — Notification of the Collection of Personal Information
Links to this document can be found on our website and in our email footers.
When we acquire personal information to add to our system, we will notify candidates by sending this document (P03).
Where we require sensitive information, for example to undertake medical or criminal checks for temporary assignments, we will ensure that we have a signed P03 attached to their information.
APP 6 — Use or Disclosure of Personal Information
Planned Resources takes the confidentiality of individuals seriously and will only reveal information where directly required as part of our role as recruiters.
This may include dealings with:
- Potential employers
- Current employers
- Clients of Planned Resources
- A person or organisation with lawful entitlement to the information, such as the police or a workers’ compensation body
- A party specifically authorised by the individual
Planned Resources’ client base is predominantly Australian-based. Where we have international roles, we will contact candidates and seek their approval before disclosing their information.
See APP 8 for details of our overseas service providers.
APP 7 — Direct Marketing
We contact candidates for the primary purpose for which they originally engaged with us: to discuss potential employment opportunities.
On rare occasions, we may update candidates about new consultants or sectors we have started recruiting within to help them identify the most relevant point of contact.
We do not send direct marketing material to candidates aside from the above.
We do not pass individuals’ details to any third party for marketing purposes.
Candidates can opt out of receiving contact from Planned Resources at any time by replying to any of our emails or by contacting admin@plannedresources.com.au.
We may also contact representatives of current and prospective client organisations about our recruitment services. They can opt out of this contact at any time in the same way.
APP 8 — Cross-Border Disclosure of Personal Information
Planned Resources is currently Melbourne-based, although we work on roles with clients interstate and, occasionally, overseas. We will contact you to discuss any such opportunity before releasing any of your details.
As a boutique company, Planned Resources uses reputable third-party providers to manage our databases. These may be based overseas, including in America, Canada and New Zealand, with information stored on secured servers in protected facilities.
Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure the recipient handles it in a way that is consistent with the Australian Privacy Principles.
APP 9 — Adoption, Use or Disclosure of Government-Related Identifiers
Planned Resources will not actively source or store government-related identifiers unless they are directly required for the job an individual is applying for or we are legally required to hold them.
Examples may include:
- Working with Children Checks
- Driver licences
- Working visas
- Tax file numbers for temporary employees, handled in line with the Privacy (Tax File Number) Rule 2015
We will treat all identifiers that we hold as personal information and manage them according to the principles outlined in this document.
We will not adopt a government identifier as a means of identifying individuals.
APP 10 — Quality of Personal Information
As most of the information we obtain comes directly from the individual, we deem it to be of high quality.
We are committed to obtaining information directly from individuals wherever possible. Where we obtain information from alternative sources, such as references, individuals can request access to what has been recorded by contacting our Privacy Officer.
APP 11 — Security of Personal Information
Personal Information
Our database is password protected and is only available to consultants and the Director.
Sensitive Information
Sensitive information is held only on our payroll system and is accessible only to the Office Manager and Director.
APP 12 — Access to Personal Information
Individuals have the right to see what information we hold about them.
To request access, please contact our Privacy Officer at russell.locke@plannedresources.com.au.
We will respond to your request within a reasonable period, usually within 30 days.
APP 13 — Correction of Personal Information
We encourage candidates to continually update their information with us, as this helps our consultants gain a clearer understanding of their latest skills and experience.
Information can be corrected to ensure it is:
- Accurate
- Up to date
- Complete
- Relevant
- Not misleading
In most instances, Planned Resources will readily comply with requests for alterations, additions or deletions.
Planned Resources does, however, reserve the right to preserve information on our database relating to opinions, such as references and interview observations.
Where this occurs, we will write to you to outline our reasoning and give you the opportunity to have a personal statement added alongside the information outlining your position.
What Is Personal Information?
Personal information is any information or opinion, whether true or not, about you.
Typical personal information that we collect and hold may include:
- Contact details
- Work experience
- Qualifications
- Information and opinions about your work performance
- References from previous employers
- Feedback from Planned Resources clients where you have undertaken a temporary assignment through us
What Is Sensitive Information?
Sensitive information is defined under law as a special category of personal information.
It includes information such as:
- Racial or ethnic origin
- Political opinions
- Religious beliefs or affiliations
- Membership of a political association
- Philosophical beliefs
- Sexual orientation or practices
- Criminal records
- Membership of a professional or trade association, or a trade union
- Health or disability information
- Expressed wishes regarding future healthcare
- Genetic information
- Biometric information and templates
Sensitive information can, in most cases, only be collected, used or disclosed with your consent.
Use of Technology and Automated Decisions
We may use software tools, including artificial intelligence, to help our consultants search, sort and summarise candidate information. Decisions about whether to put you forward for a role are made by our consultants, not by automated systems.
Privacy Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact our Privacy Officer, Russell Locke, in writing at russell.locke@plannedresources.com.au.
We will acknowledge your complaint within 7 days, investigate it and aim to give you a written response within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
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